SentX Blog Meet Victoria

Why AI Invents Facts, and How to Check an Answer Before You Rely on It

October 5, 2026 · 5 min read

AI invents facts because the part of the system producing your answer is a language generator, not a fact-checker. Models of this kind are trained to continue text in a way that sounds right given what came before, and the probability that a sentence gets produced is not the probability that it is true. The US National Institute of Standards and Technology names the failure mode in its 2024 generative-AI risk profile: confabulation, defined as confidently presented false or erroneous content. NIST treats it as a risk to manage — shaped by the system, the use case, the context, and the consequence of being wrong — not a defect any product can certify away. Some systems add retrieval or checking steps on top of that generation, and such features can reduce particular error classes, but no feature guarantees that every generated claim is correct, and the vendor's description of a feature is not a measurement of its accuracy. That is why the checking routine below stays yours either way.

Why does a confident answer still come out wrong?

Three things combine. First, fluency is a style property, not an accuracy signal. A model has seen vast quantities of well-formed sentences, including many citation strings, and it can reproduce the shape of a reference perfectly while the reference itself never existed. Second, its knowledge is compressed pattern rather than a verbatim record. Details get recombined from training material, and a small error in one premise quietly propagates through everything built on it. Third, a plausible inference — a reasonable guess dressed as a finding — reads identically to a sourced fact, and the reader is usually the one who has to tell them apart.

The citation case is the clearest demonstration. In a 2023 Scientific Reports study, Walters and Wilder checked 636 bibliographic citations drawn from 84 documents that ChatGPT generated across 42 topics. They deliberately refused to treat fluent formatting as evidence of existence, looking each reference up in databases and on the web instead. The failures split into two kinds: entirely invented sources, and errors in references to real works. Two boundaries matter when reusing that study: it tested GPT-3.5 and GPT-4 as they behaved in April 2023, and it measured citation generation specifically. It is not a universal hallucination rate, nor a comparison between today's products.

How do you check an answer?

The routine below is a proposed workflow, not a measured research finding. Its value is that every step ends in something observable — a matched number, a located original, a flagged gap — rather than a feeling of trust.

  1. Extract the load-bearing items. List every number, date, name, quotation, and causal verb — caused, proved, showed. If removing a claim would not change the answer, it is decoration; you do not owe it a check.
  2. Separate evidence from inference. For each item, ask whether the source actually says it or whether the model filled the gap. Reasonable inferences happen; they just have to carry your label, not the source's.
  3. Go to the original. A paper is checked by its DOI or publisher page, a statistic by the agency that issued it, a regulation by the official text. A secondary article confirms only that another writer believed the claim.
  4. Match wording, not just meaning. Quotations compared verbatim; numbers matched on unit, period, and denominator. "About half," "52 percent," and "52 percent of one survey's respondents" are three different claims.
  5. Check the scope. Does the original cover the population, time frame, and setting the answer implies? Citing the 2023 citation study as proof that current chat assistants fabricate references today goes beyond what it shows. And note what "finding the original" does and does not buy you: for a forecast or an opinion, locating the original source verifies who said it, when, and under what assumptions — it does not verify that the predicted outcome will occur. A prediction is confirmed or refuted only by what subsequently happens, which no document lookup can settle in advance.
  6. Decide what survives. Any load-bearing item that fails a check makes the answer unusable as written — correct it, narrow it, or drop it. Items that pass are checked; items you never reached remain unverified, and that distinction is the whole point.

Where the method stops

No checking routine guarantees completeness. Access to originals varies, and a search index can miss the exact document you need. Forecasts and opinions sit in their own category, and they do not even behave the same way. Finding the original behind a forecast confirms who made it, when, and under what assumptions; whether it comes true is settled later, by events. An opinion is different still — many are subjective judgments no later event settles — and finding its source confirms only that someone held it. What the routine buys you is control over the specific, observable error classes — invented sources, drifted quotations, transposed numbers, overreached scope — which is where confident-sounding answers fail most visibly. One more limit is worth stating plainly: when you lean on a tool's own documentation, you are reading the vendor's account of its system. SentX's published privacy policy, for example, says submissions are not confidential and that retained interaction representations can enter shared memory; that is a first-party description, useful as a condition of use, not independent validation.

Treat the answer as a draft that cites itself, and the original as the record. That single habit — verifying the parts you will stand on — is what separates using an AI assistant from outsourcing judgment to it.

Sources

  1. SentX and Victoria — SentX
  2. SentX Privacy Policy — SentX
  3. Artificial Intelligence Risk Management Framework: Generative Artificial Intelligence Profile — NIST
  4. Fabrication and errors in the bibliographic citations generated by ChatGPT — Scientific Reports / Walters and Wilder
Meet Victoria